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Frequently asked questions
Draft wording. Haven Craft must review and approve this page before the shop goes live.
How do I order?
Add the products you like to your cart and check out. Choose courier delivery, Vaal Triangle delivery or collection, then pay online with PayFast or by EFT. We'll contact you to confirm your order.
How do I pay?
You choose how to pay at checkout. Online payments go through PayFast's secure page, so your card details never reach this website.
What does delivery cost?
Delivery is added at checkout, and the price depends on the option you choose. Very large items, like salon furniture, may need a courier quote, and we'll contact you before sending if so.
Can I collect my order?
Yes. Choose collection at checkout and we'll send you our Vanderbijlpark address and a time once your order is ready. Collection is free.
How long does delivery take?
We send your order once it's confirmed and paid. Courier deliveries usually take 2 to 5 working days, and longer for outlying areas.
What size is the LED mirror?
The full-length LED mirror is approximately 180 cm high and 60 cm wide, with a gold frame. Each product page lists the size where we have it.
Can I return a product?
Yes, within the limits in our delivery and returns policy. Damaged or faulty items are replaced or refunded.